We will notify you of your anticipated date of delivery of order along with cost of shipping (if any) If for any reason a shipment is lost or damaged you need to notify us within 7 days of purchased.
If a product is defective you may return it within 7 days of your receipt of product and we will refund or replaced such item based on our evaluation. No returns of defective will be accepted after 7 days of receipt. When returning the product it is your responsibility to take reasonable care to see that the products are not damaged in transit and are received by us at our address enclosed to you. The packaging should be in original condition in the original shipping container as received. If it has been used and shown signs of usage, wear & tear there will not be any refund.
All refunds are at the sole discretion of My Joyful Paws and subject to any applicable return, shipping exchange policy.
In case of refund or any questions please contact us at firstname.lastname@example.org or +016 2951872 (whatapps only).